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4 Reasons to Walk a Mile in Your Customers' Shoes (And How to Do It)
Why you should get your customers' perspectives, and how it will help with the success of your business.
How Apps Are Changing Our Everyday Lives
These days it seems there's an app for everything, but should your business have one?
Why Implementing IT Service Management Is More Crucial Than Ever
The importance of digital tools came to the forefront during the pandemic, and this is the year that you need to live up to your customer's expectations.
The Dos and Don'ts of Dealing With Consumers in the Digital Space
Customers now expect to be in control of their experiences.
25 Ways You Can Turn a One-Time Buyer Into a Repeat Buyer
The most profitable customers are repeat buyers.
Your Speed of Response Affects Your Bottom Line
If you are struggling to gain an edge over your competitors, consider getting better at this one tactic.
How to Meet Customers At Their Pain Points
The more you know why something's a pain point, the more you can tailor your marketing solutions.
4 Marketing Strategies That Will Turn Your Customers Into Billboards for Your Business
Learn how to create lifelong relationships with your customers today so they become passionate champions for your business tomorrow.
4 Annoying Things That Drive Away Loyal Customers
How businesses can inadvertently turn off their patrons.
The Pandemic Gave Luxury Brands a New Code of Conduct
A new type of shopping experience defines post-pandemic luxury retail.
7 Ways to Boost Client Retention and Prepare for Inflation
With inflation up, customers are looking to trim expenses. Here's how to make sure your contract survives.
Why Elevator Pitches Are a Thing of the Past (and What to Do Instead)
Classic elevator pitches are built on principles of brevity and simplification. Let's break them down with a new paradigm in mind.
